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What Human Resources Managers Will Learn from NBC’s Conan-Leno Fiasco

Conan O'Brien is taking his Tonight Show contract and walking away from a guarenteed promotion. Guaranteed promotions are a no-no in human resources management.

Guaranteed promotions are a no-no in Human Resources (HR) management.

NBC executives handling the Conan O’Brien/Jay Leno ordeal are learning a lesson Human Resources (HR) managers know well: never guarantee promotions by contract, said Jessica Lee, a senior employment manager for APCO Worldwide, in a blog on Fistful of Talent.

Folks have argued whether you should tell your A-players, as a part of succession planning, about plans to groom them into leadership roles for the future. Telling people they are being groomed for roles? That’s actually fine by me especially if such a move will help with retention. You can then help them plan for the future and grow the necessary skills to take things to the next level. Promise them a role though? That’s a different story. So, please. Don’t do it. You create a sense of entitlement, and that ain’t right.

(Image by ryankolsen via Flickr CC 3.0)

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